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Air/Sea Freight Operations Clerk

Air/Sea Freight Operations Clerk
Birmingham
£22,000 - £25,000
FP/13725/KK

AN EXCITING OPPORTUNITY has arisen for a FREIGHT FORWARDING CLERK to join an expanding Branch and Company based in SOLIHULL, BIRMINGHAM

The role is a General Freight Forwarding Operations position and applicants can either come from an Air Export, Sea Export, Air Import or Sea Import background. Whichever skills you already have , full training will be given on gthe other modes.

Summary of the role
To actively support the growth of our Forwarding client through a commitment to achieve its strategic objective of meeting and exceeding the budget set for the financial year. Through a committed approach to achieving best in class customer service and surpassing customer KPI metrics, whilst demonstrating a committed approach to customer service, proactive communications and relationship building with all customers, suppliers, colleagues and overseas agents combined with an emphasis on proactively looking for opportunities of growth, development and applying efficiency to your role at all times

Essential or preferred qualifications

Preferred Level D Aviation Security
IATA Dangerous Goods Training

Essential or preferred experience (number of years experience within a specific job role/or the industry)
Preferred Min 3 -5 years experience in operation freight forwarding role.
Preferred: Import / Export operations background Key skills/in-depth knowledge requirements Customs clearance skills essential Role, Responsibilities and Contribution:

The role
Proactively support the team with the day to day running of the department, including but not limited to:
?Providing professional and proactive customer service at all times when liaising with clients, colleagues and oversea partners
?Completing import operator related tasks such as clearances, deliveries, updating internal systems and charging files out.
?Completing export operator related tasks such as cutting documentation, arranging collections, customs, updating internal systems and charging files out.
?Oversee and assist in the preparation of quotations for overseas offices and clients, logging these on the appropriate report and following up to secure shipment
?Customer Procedures Ensuring correct customs and procedures are being used and followed
?Arrange collections/deliveries with in-house transport department or other haulier
?Assist with cost accruals and charging of shipments including the sending out of invoice and back up documentation to the relevant party
?Ensuring all import/export files comply with our clients standards and that information is accurate and precise on all aspects of the shipments
?Proactively seek new sales opportunities by developing existing customers, EXWs shipments and any other potential customers
?Ad-hoc duties as and when required from time to time by management

Health and Safety Responsibilities
?You must take responsibility for your own safety
?Apply and enforce Health & Safety, Quality and Environmental regulations and processes on a day to day basis
?Make sure where you work is safe and hazard free
?Report ALL accidents and near misses to your Line Manager, however insignificant they may seem
?You have a legal responsibility to work with Management to identify hazards and reduce risk as much as possible in the work place

Details

Job Type:Permanent
Location:- Midlands West, Birmingham
Benefits:22000-25000 Salary, Pension, death in service, 22 days holiday to start, bonus, contributory pension scheme, bupa or gym membership
Branch:Freight Personnel
Ref:34386 FP/13725/
Consultant:Karen Kempson
Tel: 0161 452 0452
Email: kkempson@freightpersonnel.co.uk
Key Skills
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