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Trailer Freight Planning Operator

Our client is a global leader in multi modal freight solutions, they provide customer specific transport solutions to shippers of all sizes worldwide.
With over 300 people strategically placed in 10 locations throughout the UK and Eire, and over 250 offices world-wide. This company is ideally positioned to handle international ocean and air movements from all around the globe.

Job Title:Planning Operator
Location:Harwich
Reporting To:Departmental Manager
Working Hours:Monday Friday 09.00 17.30 (Flexible hours)

Main Purpose of Job:
To meet customers requirements for the safe and efficient transport of their cargo effectively and in accordance with company operational procedures and statutory requirements including Health & Safety to the satisfaction of clients and the profit of the company.

Key Tasks:
Communicate effectively in a professional manner with customers to ensure their requirements are fulfilled in line with their booking instructions.
Collate all bookings and plan trailers to ensure cost effectiveness, to provide the service level as shown within the service schedule and to meet the customers requirements.
Plan vehicles to be used, assessing any subcontractors ensuring they are approved and fulfil any legal requirements.
Liaise with other offices in the UK and abroad, reporting any discrepancies or specific requirements.
Communicate with drivers to ensure issues are resolved promptly
Ensure legislative compliance in all areas.
Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.
Arrange with approved hauliers for transport of cargo, confirm availability of equipment and agree prices where no tariff exists, to maximise cost effectiveness.
Prepare correct documentation to the Warehouse/Haulage/Distribution/Shipping department for loading/offloading cargo to vehicles, in a timely manner, ensuring all hazardous requirements are met.
In conjunction with others, plan collection or deliveries to meet the customers or their customers needs or requirements to the best effective use of all resources, in a timely and efficient manner.
Maintain awareness of and follow transport (and H.M. Customs) regulations, where relevant, to conform to all statutory requirements

Experience and skills needed:
Freight forwarding Trailer freight experience
Excellent problem solving and customer service skills.
Strong organisational and strategic planning skills.
Good communication and administrative skills.
Able to work on own initiative with good interpersonal skills.
Proficient in Microsoft word & Excel.

Details

Job Type:Permanent
Location:- South East, Essex
Benefits:
Branch:Freight Personnel
Ref:34969 FP13982
Consultant:Karen Kempson
Tel: 0161 452 0452
Email: kkempson@freightpersonnel.co.uk
Key Skills
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