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Customer Service and Sales Rep

Job Profile
Customer service and Sales representative
As a worldwide freight and logistics provider we are currently looking to recruit an experienced customer service and sales representative. The role will be based out of our brand new, purpose built depot in Irlam, Manchester.

Job Responsibilities
Handling a portfolio of clients
Being first point of contact for accepting the bookings through to any general enquiries on goods in transit, delivery dates, invoice queries
Generating road freight quotations to customers
Upselling and cross selling modalities as part of customer development.
Customer retention
Customer KPI reporting
Account development
Generating new sales opportunities
Liaise with third party hauliers
The above will entail the use of customer facing tools to provide customer rates as well as reporting sales activity to management

Experience/ Qualifications
Excellent communication skills
Ability to work under pressure and to deadlines
Highly organised and proactive
Attention to detail
Strong team player
Quick to respond to new challenges
Good Customer service skills
Good standard of numeracy/literacy
Computer Literate

Salary- TBA
Start date- Immediate


Job Type:Permanent
Location:- North West, Cheshire, Manchester
Benefits:£21,000-£22,000 basic salary
Branch:Freight Personnel
Consultant:Karen Kempson
Tel: 0161 452 0452
Email: kkempson@freightpersonnel.co.uk
Key Skills
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