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Multi Modal Operations Supervisor

Our client is a multi-national Freight Forwarder and Warehousing company, now looking for a Multi Modal Freight Operations Supervisor for their forwarding facility in Glasgow.
This position is for an Operations Supervisor based at their Motherwell office in Glasgow. A small but busy and energetic multi modal freight office there is plenty of scope for a good Multi modal freight specialist to get stuck in and make a difference

We are looking for a hands on Freight Forwarding Operations Supervisor to lead by example as well as well as being responsible for a small freight team.

Your role will involve supporting the department manager with the appraisal process and take an active role in reviewing and monitoring staff performance as well as handling training needs.

You will be responsible for the submission of freight rates to key customers in a timely proactive manner. Provide relief/support on key accounts in time of annual leave or sickness
You will be responsible for actively seeking cost saving methods and record these where appropriate, this is will be in cohesion with the department manager.
You will be responsible for ensuring maximum profits are obtained on all job files and promote this within the department along with the support of the commercial manager.
You will be responsible for initial customer queries/complaints.
Continually reviewing process and procedures with the view to improve efficiencies and profitability
Maintain close relationship with key service providers ensuring cost and service agreements are to the required level of expectation and that their processes and service levels are frequently audited

In order to apply for this role you will have a high level of freight forwarding experience covering all modes air and sea import/export. Managerial/supervisory experience preferred gained in the freight industry is also preferred but not essential.

Benefits:
£24,000 - £28,000
Pension, death in service, 22 days holiday to start
Bonus
Contributory Pension scheme
Bupa or Gym membership

Details

Job Type:Permanent
Location:- Scotland
Benefits:£24-28k basic salary; pension; death in service; 22 days holiday to start; bonus; contributory pension scheme; Bupa or gym membership
Branch:Freight Personnel
Ref:35236/FP14061/K
Consultant:Karen Kempson
Tel: 0161 452 0452
Email: kkempson@freightpersonnel.co.uk
Key Skills
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