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Key Account Manager - Air Freight

A market leading supply chain solutions company are looking for a Key Account Manager to join their Airfreight team in their Bradford office.

This client is an innovative logistics partner, delivering bespoke end-to-end supply chains across the globe and specialising in the garment industry. Their dedicated team delivers 24/7 operations across the UK and internationally. They have eight warehousing and distribution facilities, with integrated service delivery across those sites.

Key Accountabilities & responsibilities

?You will manage and actively seek to build a good relationship with any new customer assigned to you.
?You will manage the processing of import consignments in line with an agreed standard operating procedure ensuring the achievement of internal Key Performance Indicators (KPIs)
?You will manage an agreed number of your allocated customers under the agreed operating procedures
?You will be responsible for the management of all Customs processes necessary for the import of shipments by sea or air for your allocated customers, managing the collection of VAT/Duty payments in line with company policy and procedures.
?You will maintain ongoing dialogue with the relevant overseas agents to ensure they are aware of your customers sourcing and shipping requirements.
?You will oversee the regular update and completion of pricing for your allocated customers. This will be achieved through ongoing discussions with the Customer Services Supervisor and the Commercial team.
?You will be responsible for the ad hoc creation of pricing for new business and new business opportunities and work in co-operation with the Commercial team to deliver these to your allocated or new customers.
?You will monitor the profitability of your allocated accounts, seeking opportunities to increase the profitability and the GP/TEU performance of your allocated customers. You will additionally be aware of the planned and actual performance figures of your customers and use that information to seek improvements to company profitability.
?You will be required to make occasional visits (as required) to allocated customers as part of a review process or in response to a customer request.
?You will actively participate in the internal communication and briefing process, and/or the weekly meetings.
?You should have a high level of understanding of your customers business, and be able to suggest and deliver initiatives that will benefit those customers and assist in the longer term retention of them.
?You will be required to keep yourself informed and updated on any changes within the current marketplace that may impact your customers.
?Whilst you will be directly responsible for managing your allocated customers, you will be expected to work as part of a team and provide support and cover for colleagues during absences.


Job Type:Permanent
Location:- North, Yorkshire West
Benefits:£24,000-27,000 basic salary
Branch:Freight Personnel
Consultant:Ryan Gale
Tel: 0161 452 0452
Email: rgale@freightpersonnel.co.uk
Key Skills
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