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Logistics Account Manager

Our client is a well-established Logistics company, who tailor their freight and logistics solutions to clients needs so you get the best possible service, with priorities to increase efficiencies and safeguard your reputation, all the while keeping you in control. In short, they work to meet the demands of their clients, so you can live up to your brand promises.

We are now recruiting for Client Services Account Manager. As the first point of contact to our clients and suppliers where going the extra mile and more is part of the daily activity. To take ownership of all client enquiries both new and follow up with a focus on providing first call resolution or help whilst positively managing expectations.
Assuming end to end responsibility for developing long term partnerships and growing the profitability of your own client portfolio. Through enduring relationships be seen to add value to our clients business by understanding their needs and requirements and suggesting service solutions that grow our own bottom line revenue and maximise profit margins.

Working closely with suppliers to ensure service levels are as agreed and our client expectations
are met ensuring all administrative tasks, such as quotations, orders, new bookings, tracking etc.
regarding your own client portfolio are carried out in an accurate, timely and effective manner

Proactively update clients of any issues/ delays and provide solutions working Monday to Friday 7am 3pm and on a Saturday morning every 3 week on Rota system 9am 12pm/Noon provide proactive support to clients

In order to apply for this role you will have a Logistics/Freight forwarding background with excellent communication skills, time & organisational management, commercial awareness, ability to build effective relationships

You will be enthusiastic, Proactive and self-motivated.

Benefits:
£20,000 basic salary
Hols 22 days plus bank holidays, plus 1 NQA day, plus day off for birthday
Pension

Details

Job Type:Permanent
Location:- Midlands East, Nottinghamshire
Benefits:£20,000 basic salary; 22 days holiday plus bank holidays, NQA day and day off for birthday; pension
Branch:Freight Personnel
Ref:35524/FP14162/K
Consultant:Karen Kempson
Tel: 0161 452 0452
Email: kkempson@freightpersonnel.co.uk
Key Skills
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