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French Bilingual Freight Clerk

Our client is a small trailer operator and freight forwarder specialising in road haulage from the UK to France. They act as an agent in the UK for two French haulage companies mainly providing them with a number of services and to reload their vehicles back to France.

This is a varied role involving extensive liaison with our 2 French offices, extensive liaison with our UK & French customers and European suppliers, customer services & sales development.

Your role will involve Customer liaison / customer services: taking bookings, ensuring that the booking goes smoothly from collection to delivery, solving problems, answering queries from existing / potential customers.

You will develop & maintain a good relationship with all existing customers, following up sales leads.

Liaise with the French offices, to schedule the availability of their trailers in the UK and liaise with the French drivers re route / deliveries planning & booking in deliveries
You will then plan the reload back to France of our French drivers and sourcing outside vehicles / subcontracting when necessary.

In order to apply for this role you must have experience in European transport / freight forwarding or in export customer services. You must be fluent in French and english.

The role would suit a commercially aware individual with good interpersonal skills at all levels, somebody reliable and flexible, self motivated and challenge driven, able to work both as part of a small team and on its own initiative, with good communication skills as well as negotiation skills.

Benefits:
- £16-20k basic salary
- Working hours: 08h30 17h30, with an hour lunch break
- Salary depending on experience (the employee shortly leaving our company is on £22k and had no experience in our industry when he joined us on £18k; he had not long graduated and only had a couple of customer services roles whilst studying)
- 25 days holiday
- car parking space

Details

Job Type:Permanent
Location:- North West, Cheshire, Manchester
Benefits:£16-20k basic salary; 25 days holiday; car parking space
Branch:Freight Personnel
Ref:35550/FP14169/K
Consultant:Karen Kempson
Tel: 0161 452 0452
Email: kkempson@freightpersonnel.co.uk
Key Skills
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