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Euro Express Freight Operator

Our client is a highly successful Freight Forwarder who specialise in European Road Freight to Western & Eastern Europe, with worldwide destinations also served via Air & Sea. You will be managing customer requirements involving full and part-loads, building exceptional relationships with new and existing customers in order to develop repeat & growing business.

We are now recruiting for a European Express Operator on a full-time basis based at my clients premises in Burntwood, Staffordshire

Key Responsibilities are as follows:

To liase with clients
Taking phone/fax/e-mail enquiries from customers
Quoting customers on the phone/calling them back ASAP with quotes/trying to secure bookings on the phone
To identify any new sales opportunities for existing customers
Where appropriate, organise appointments for the UK Sales Manager at client request.
Confirming bookings with customers
Entering bookings onto our bespoke operations system and tracking loads through from booking to delivery
Covering loads with hauliers
Sending booking faxes to hauliers
Checking on hauliers on the day of loading
Dealing with problems hauliers may have
Liaising with the customers at all times/constantly updating them with information
Checking on the deliveries
Making sure all files are up to date to pass onto accounts
Ensuring all client details are fully completed and amendments made, including marketing information, within the companys database.
To constantly promote company image through all activities.

Personal Attributes

Experience of working for a freight forwarder or Transport planner with European knowledge
Able to react quickly to customer needs and juggle several tasks at the same time
Good with people, relatable, humorous, charisma, ability to quickly develop relationships
Relate to clients about market activity
Good drive and energy self motivated


Salary Negotiable depending on experience
Annual Bonus (Tax-Free) for Employees
Company Pension
Training & Development Opportunities


Job Type:Permanent
Location:- Midlands West, Staffordshire
Benefits:Negotiable salary; annual bonus; pension; training & development opportunities; treats
Branch:Freight Personnel
Consultant:Karen Kempson
Tel: 0161 452 0452
Email: kkempson@freightpersonnel.co.uk
Key Skills
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