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Freight Import/Export Clerk

Our client is an independent freight and logistics company who specialise in Sea and Air Freight Shipping, European Logistics and Bulk Haulage. Since 1987 they have provided superior quality export and transportation services across the UK, Ireland and the rest of the world. Building and developing a reputation for professional, efficient and friendly services.
We are now looking for a Freight Export/Import Operations Clerk to join the busy freight forwarding team at their office in Dudley.


Receive, process and manage incoming bookings (mainly export and some import)
Sea and Air freight exports including FCL / LCL and air freight and some LCL and FCL imports and deliveries
Liaise with Suppliers to fulfil customer bookings covering the full range of requirements in terms of:

* Data input for new bookings into company booking platform Box Top and confirmations to suppliers and clients.
* Problem resolution including haulage delays/vessel details/sourcing alternative options where required
* Job tracking and customer communication throughout
* Closing the job when completed to customer satisfaction


The successful candidate must have previous experience in the freight industry with an exports background and ideally with imports as well
You will be a good team player, have excellent verbal and written communication skills and able to work in a fast paced and exciting environment.
Be able to work on their own initiative with the ability to interpret and execute agreed company guidelines and policies
You will have excellent attention to detail and excellent customer service skills

This is a great opportunity to join a forward-thinking company with genuine career prospects for the right individual.
Candidates from the Wolverhampton, Dudley, Oldbury and West Bromwich area would be ideally placed for this role.


Salary £23,500 -£28,500
Bonus scheme eligible after probation period £4000-6000 PA in bonus
20 days holiday to start excluding bank holidays, Monday Friday 0830-1700hrs.


Job Type:Permanent
Location:- Midlands West, Birmingham
Benefits:£23,500-28,500 basic salary; bonus scheme; 20 days holiday to start
Branch:Freight Personnel
Consultant:Karen Kempson
Tel: 0161 452 0452
Email: kkempson@freightpersonnel.co.uk
Key Skills
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